General Terms & Conditions
Terms and Conditions (T&C)
Effective: December 2024
§ 1 Scope of Application and Contract Partners
(1) These Terms and Conditions (T&C) apply to all business relationships between Quickly GmbH (hereinafter referred to as “we” or “Quickly”) and its customers (hereinafter referred to as “Customer”), who engage in logistics services or other logistics-related services.
(2) These T&C exclusively apply. Contradictory or deviating conditions of the Customer are not recognized unless we have expressly agreed to their validity.
(3) The contract partner of the Customer is Quickly GmbH, represented by the managing director, with its registered office at Ludwigsburg. Further contact options and legal information can be found in the imprint on our website [quicklygmbh.de/impressum].
§ 2 Conclusion of Contract
(1) Offers made by Quickly are non-binding and subject to change. A contract is concluded only through written confirmation by Quickly or by the execution of the service.
(2) The Customer is obligated to provide all necessary information truthfully and completely for the execution of the contract. The Customer is liable for any damages resulting from incorrect information.
§ 3 Scope and Execution of Services
(1) Quickly provides logistics services, including transportation, storage, and distribution, in accordance with the individual agreements with the Customer.
(2) Unless explicitly agreed otherwise, the service is provided according to the service description valid at the time of order confirmation. Changes to the scope of services require the written consent of both parties.
(3) Quickly is entitled to subcontract third parties to perform the services.
§ 4 Prices and Payment Terms
(1) All prices are exclusive of the applicable statutory value-added tax, unless otherwise agreed.
(2) Invoices are due immediately without deduction, unless otherwise agreed. The Customer is in default 14 days after receipt of the invoice without the need for a reminder.
(3) In case of default in payment by the Customer, we are entitled to charge interest for late payment at the rate of [statutory interest rate] p.a. Further statutory rights remain unaffected.
(4) The Customer only has a right of retention if its counterclaim is undisputed or has been legally established.
§ 5 Liability
(1) Quickly is liable only for damages caused intentionally or through gross negligence. In case of simple negligence, Quickly is only liable if a material contractual obligation (cardinal obligation) is violated.
(2) For damages arising from the transportation or storage of goods, Quickly is liable in accordance with the legal provisions of the German Commercial Code (HGB). Liability for indirect or consequential damages, such as lost profits, is excluded.
(3) The Customer is obliged to report any damage to the goods immediately, but no later than 24 hours after delivery.
§ 6 Delays and Delivery Deadlines
(1) Delivery deadlines and dates are only binding if they have been explicitly agreed upon in writing.
(2) In case of force majeure or unforeseen events outside the control of Quickly (e.g., natural disasters, strikes, government orders), delivery deadlines are extended accordingly.
(3) If Quickly is in delay with delivery, the Customer must set an appropriate grace period before withdrawing from the contract.
§ 7 Retention of Title
(1) The delivered goods remain the property of Quickly until the purchase price and all related claims have been fully paid.
(2) The Customer is obliged to handle the goods with care and protect them from damage until full payment has been made.
§ 8 Data Protection
(1) Quickly collects and processes personal data of the Customer exclusively in accordance with applicable data protection laws, especially the General Data Protection Regulation (GDPR).
(2) Further information on the processing of personal data can be found in our privacy policy on the website [quicklygmbh.de/datenschutz].
§ 9 Final Provisions
(1) Changes and amendments to this contract must be made in writing. This also applies to any changes to this written form requirement.
(2) Should any provision of these T&C be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. An invalid provision shall be replaced by a regulation that comes closest to the economic purpose of the invalid provision.
(3) German law applies. The place of jurisdiction is Stuttgart, unless the Customer is a merchant, a legal entity under public law, or a special fund under public law.